FAQ

Questions before you try it.

If you cannot find an answer here, write to us. We read the questions ourselves, and the frequent ones end up on this page.

Questions

By topic.

Phone

Do we need to change our phone system?

No. The system works alongside your existing number: no new hardware, no number porting, and nothing changes in how your team works today.

Can it answer in English too?

Yes, in Hungarian and English. Not a translation: tuned for the conversation in both languages, in the Hungarian time zone.

Can it answer the phone?

No. Bevétel.ai replies by SMS after a missed call.

Booking

What if it cannot answer something?

What it does not know, it does not push: it notifies your team by e-mail and on the dashboard. You stay in control.

How does it know when a slot is free?

If you connect your calendar, it only offers genuinely free slots; it does not invent appointments. Without a calendar integration, it takes the request and your team approves it. In both cases by your rules.

What happens if someone asks a professional question?

It does not improvise an answer. The assistant knows where its limits are: anything professional or complex is passed to your team by e-mail and on the dashboard. The caller learns that the question has been forwarded, but does not get an expert opinion from a system.

Does it quote my prices to customers?

Only what you have given it. It does not estimate, does not generalise from other businesses' prices, and does not promise anything you cannot keep.

What if someone does not want any more messages?

On the word “STOP” it stops the messages immediately, and that person receives no more. This is not an option, it is a built-in rule.

Security

Is customer data safe?

The account and conversation database is in an EU region and handled under GDPR; we only record what the booking needs. Some processors, including the AI provider, may operate outside the EU with appropriate data-transfer safeguards. Details are in the privacy notice.

Can I see what it wrote to my customers?

Every conversation is logged and can be read back on the dashboard at any time: not a summary, the full text. If something went wrong, you see when and what.

Pricing

How much does it cost?

Plans start at 19 900 Ft + VAT / month (Mini, with 20 conversations a month), sized by how many conversations the assistant has with your callers. Every plan starts with a 14-day free trial, and even a single saved appointment can cover the Mini's monthly fee.

Getting started

How long until it is live?

About 10 minutes to enter your details; full setup and testing typically takes a few days. Before going live, you watch a test run through.

How much work is it for me to get started?

Creating the account and entering the basic details takes about 10 minutes. The further setup, tuning and testing take a few days depending on the process you choose. You see a test conversation before going live.

When does the 14-day trial start?

With the first live SMS reply. Setup time does not shorten it, and the trial lasts for at most 15 conversations. We ask for a card when you choose a plan, but we do not charge it during the trial; the monthly fee starts at the end of the trial, and you can cancel at any time.

Still have a question?

Send us an e-mail and we will answer. No sales call.

  • 14-day free trial
  • No contract, cancel any time
  • We walk you through the setup
  • During the trial you decide whether it pays off for you